A Smarter Kommo Alternative
AI agents that resolve conversations on WhatsApp, with a CRM built in — beyond a messaging sales pipeline.
Kommo is a capable sales-pipeline CRM, but its Salesbot is rule-based and WhatsApp is via connector.
Colton is conversation-first: AI agents that understand intent, call tools and answer from live data, with a CRM behind them.
Why switch to Colton
Real AI, not keyword rules
The agent understands intent and calls tools instead of firing fixed triggers.
Native WhatsApp
Templates, the 24-hour window and voice notes are first-class.
Support + sales
Resolve support and qualify leads in one agent and inbox.
CRM included
Contacts, deals and history in the same place.
Colton vs Kommo
| Feature | Colton | Kommo |
|---|---|---|
| Automation | AI agent with tools | Rule-based Salesbot |
| Native | Via connector | |
| AI understanding | Native | Limited |
| Pricing | Usage-based | Per user |
Best for
Teams that want AI conversations and support automation with a CRM, not a pipeline-first tool.
Frequently Asked Questions
Why choose Colton over Kommo?
For AI-agent conversations, native WhatsApp and a built-in CRM.
Does Colton have a pipeline?
Yes — deals and stages live in the built-in CRM.
Is WhatsApp native?
Yes, on the official Cloud API.
More alternatives
Make the switch from Kommo
Start free. Bring your WhatsApp number and go live in days.