Looking for a Trengo Alternative?
Colton pairs a shared inbox with AI agents that actually resolve conversations — and a CRM behind them.
Trengo is a strong multichannel inbox, but its flowbots are rule-based and there is no full CRM.
Colton keeps the shared inbox and adds AI agents that call real tools and answer from your data, plus a built-in CRM.
Why switch to Colton
AI agents, not flowbots
Resolve off-script questions with grounded AI instead of maintaining branches.
WhatsApp-first
Native Cloud API, templates and the 24-hour window as a first-class channel.
CRM included
Contacts, deals and history in the same place the bot works.
Usage-based pricing
Cost tracks real conversations, not just seats.
Colton vs Trengo
| Feature | Colton | Trengo |
|---|---|---|
| Automation | AI agent with tools | Rule-based flowbot |
| CRM | Built in | Contact profiles |
| First-class | One channel of many | |
| Pricing | Usage-based | Per seat |
Best for
WhatsApp-first teams that want AI resolution and a CRM, not just a multichannel inbox.
Frequently Asked Questions
Why switch from Trengo to Colton?
For AI agents that resolve conversations, native WhatsApp and a built-in CRM.
Does Colton have a shared inbox?
Yes, with assignment and internal notes.
Is Colton no-code?
Yes — configure agents and tools without code.
More alternatives
Make the switch from Trengo
Start free. Bring your WhatsApp number and go live in days.